Customer Complaints Appeal
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Subject: Customer Complaint Appeal – [Case ID]
Dear Walmart Customer Trust & Safety,
We regret the customer complaint received regarding [Product/Service]. To resolve:
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Reached out to the customer and offered a replacement/refund.
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Updated product description to set accurate expectations.
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Conducted QC checks with our supplier.
We kindly request the removal of this violation from our record.
Sincerely,
[Your Name]